We ship with care
Our ceramics travel protected.
For us, quality doesn't stop at selection.
It continues all the way to delivery.
How are orders packaged?
We use protective packaging suitable for the fragility of the product.
If you notice any obvious anomalies in the package upon delivery, we recommend reporting them immediately to the courier and contacting us.
What are the preparation times?
Orders are prepared within 1–3 business days. During particular periods (holidays or high season), processing times may vary slightly.
You will receive an email confirmation as soon as your order has shipped.
What are the delivery times?
Italy: 24–72 business hours from shipment. European Union: 3–6 business days. Non-EU: 5–10 business days.
(Times may vary depending on the country of destination.)
Which countries do you ship to?
We ship to:
– Italy – European Union – United States – United Kingdom – Canada – Australia – Japan
For other destinations, please contact us directly.
What are the shipping costs?
Costs are calculated automatically at checkout based on:
– product weight – destination
No surprises at the end.
Can I track the shipment?
Every shipment is traceable. You will receive the tracking code via email to follow your package until delivery.
EN
Italy
EU
European Union
USA
United States
UK
United Kingdom
CA
Canada
AU
Australia
EN
Japan